Original Research
The quality of integrated reproductive health services: perspectives of clients in KwaZulu-Natal, South Africa
Curationis | Vol 28, No 1 | a922 |
DOI: https://doi.org/10.4102/curationis.v28i1.922
| © 2005 P Maharaj, C Munthree
| This work is licensed under CC Attribution 4.0
Submitted: 28 September 2005 | Published: 28 September 2005
Submitted: 28 September 2005 | Published: 28 September 2005
About the author(s)
P Maharaj, Development studies, University of KwaZulu-Natal, South AfricaC Munthree, School of development studies, University of KwaZulu-Natal, South Africa
Full Text:
PDF (257KB)Abstract
The focus of family planning programmes has shifted away from an emphasis on controlling fertility towards helping individuals achieve their reproductive goals. This article seeks to expand knowledge about the quality of integrated services from the perspective of clients at health facilities in KwaZulu-Natal. The results from 300 structured interviews with clients visiting health facilities found that overall quality of services was relatively high. However, the quality of services varied somewhat between rural and urban areas. Clients visiting urban health facilities reported greater satisfaction with services than clients visiting rural health facilities. The interviews with clients suggests that existing efforts to integrate services has had limited success. Clients were rarely offered an expanded range of services during their visit. In most cases, clients only received services for which they presented at the health facility.
Keywords
No related keywords in the metadata.
Metrics
Total abstract views: 3311Total article views: 2461
Crossref Citations
1. Evaluation of maternal and child health services in El-Minia City, Egypt
Hala Ibrahim Awadalla, Emad Girgis Kamel, Eman Mohamed Mahfouz, Tahany Mahmoud Refaat
Journal of Public Health vol: 17 issue: 5 first page: 321 year: 2009
doi: 10.1007/s10389-009-0255-8