Original Research

Strategies to facilitate effective caring for patients in primary health care clinics

Tinswalo Nesengani, Charlene Downing, Marie Poggenpoel, Chris Stein
Curationis | Vol 44, No 1 | a2201 | DOI: https://doi.org/10.4102/curationis.v44i1.2201 | © 2021 Tinswalo Nesengani, Charlene Downing, Marie Poggenpoel, Chris Stein | This work is licensed under CC Attribution 4.0
Submitted: 07 November 2020 | Published: 30 November 2021

About the author(s)

Tinswalo Nesengani, Department of Nursing, Faculty of Health Sciences, Nelson Mandela University, Gqeberha, South Africa; and, Department of Nursing, Faculty of Health Sciences, University of Johannesburg, Johannesburg, South Africa
Charlene Downing, Department of Nursing, Faculty of Health Sciences, University of Johannesburg, Johannesburg, South Africa
Marie Poggenpoel, Department of Nursing, Faculty of Health Sciences, University of Johannesburg, Johannesburg, South Africa
Chris Stein, Department of Emergency Medicine, Faculty of Health Sciences, University of Johannesburg, Johannesburg, South Africa


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Abstract

Background: Caring is described as the innermost core of nursing which occurs in a relationship between the patient and the care provider. Although caring in nursing is associated with maintaining and strengthening of the patient’s sense of dignity and being a person, there seems to be a gap between caring theories in nursing, healthcare policies and caring for patients by professional nurses in primary health care clinics. Developing strategies that will facilitate effective caring for patients by professional nurses in primary health care clinics within an ethical and mindful manner became an area of focus in this study.

Objectives: To develop strategies to facilitate effective caring for patients by professional nurses in primary health care clinics in South Africa.

Method: Strategies were developed based on the conceptual framework developed in Phase 2, which was derived from synthesis of the results of Phase 1 of the previously conducted study and supported by literature. The conceptual framework reflects the survey list of Dickoff, James and Wiedenbach’s practice theory.

Results: Three strategies were developed: 1) facilitating maintaining of the empowering experiences; 2) facilitating addressing the disempowering experiences by professional nurses, and 3) facilitating addressing of the disempowering primary health care clinic systems.

Conclusion: The developed strategies, being the proposed actions, procedures and behaviours, could facilitate effective caring for patients by professional nurses in primary health care clinics.


Keywords

strategies; professional nurse; facilitating; effective caring; primary health care clinics; patients

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